How Embracing Technology Empowered My Medical and Coaching Practice
- Dr. Tomi Mitchell
- Feb 5
- 5 min read

These days, it’s impossible to ignore the role of technology in our daily lives, and for good
reason—it’s not just a luxury anymore; it’s essential. As both a physician and a coach, I’ve
realized that embracing tech has completely changed how I work—and ultimately, how I serve
my patients and clients. By making my processes more efficient and organized, I’ve gained the
time and space to do what I love most: building strong connections and truly making a
difference in people’s lives.
I know that for many people in healthcare, the idea of adding more technology to an already
hectic workload can feel overwhelming. At first, I shared those concerns. But what I’ve learned
over time is that the right tools can actually make life easier and more rewarding—both for me
and for the people I serve. If you’re looking to take your medical or coaching practice to the next
level, embracing technology might be exactly what you need to unlock greater productivity and
more satisfied patients or clients.
The Shift: From Overwhelm to Control
When I first began practicing medicine and coaching, I stuck to the traditional ways of doing
things: paper charts, physical files, handwritten notes, and a constantly growing stack of
scheduling confusion. As my practice grew, so did the mountain of paperwork and the never-
ending stream of appointments to manage. I quickly realized I was spending more time on
administrative tasks than actually working with the people I cared for.
Something had to change. The first step toward embracing technology felt a bit scary, but it was
the best decision I could have made. Learning new systems and tools took some effort, but
once I did, the difference was night and day. With the right tech, I could streamline so many
aspects of my practice and free up time to do what I truly loved: caring for patients and
supporting my clients.
Making Things Easier with Technology
One of the most helpful shifts I made was moving to an electronic health record (EHR) system
in my medical practice. Before that, I spent far too much time digging through paper files. Now, I
can access all my patient information in real-time, even from my phone. I can review test
results, document visits, and prescribe medications—all in one place. This has saved me hours
each week and reduced a lot of unnecessary stress.
In my coaching practice, I switched to an online booking system. Clients can now schedule their
appointments directly, and the system sends automatic reminders and handles cancellations.
It’s taken the back-and-forth out of scheduling and helped me avoid no-shows. I now spend less
time managing my calendar and more time coaching and supporting my clients.
Connecting Better with Patients and Clients
One of the most helpful shifts I made was moving to an electronic health record (EHR) system
in my medical practice. Before that, I spent far too much time digging through paper files. Now, I
can access all my patient information in real-time, even from my phone. I can review test results, document visits, and prescribe medications—all in one place. This has saved me hours
each week and reduced a lot of unnecessary stress.
For coaching, I’ve embraced virtual sessions and online platforms that let me share resources
like worksheets, videos, and educational materials. Clients can access everything they need
between sessions, so I can stay connected even when we’re not meeting face-to-face. It’s been
a fantastic way to offer ongoing support and stay engaged, no matter where my clients are.
Empowering Through Education
Education is a huge part of what I do, whether I’m working as a physician or a coach.
Technology has made it so much easier to educate and empower my patients and clients.
Instead of spending all my time explaining things in one-on-one sessions, I can now record
short videos, write up helpful guides, or run webinars to share knowledge. This way, I can reach
more people with the same message, and they can learn at their own pace.
I’ve also used tech to create online courses and group coaching programs. These platforms
allow clients to access educational content, ask questions, and interact with one another. It’s a
much more scalable way of providing support, and I’ve been able to help so many more people
than I ever could have in one-on-one sessions alone.
Why Streamlining Matters
When you streamline your processes with technology, it’s not just about making life easier for
you—it’s about improving the experience for your patients and clients. When your systems are
organized, you can spend more time focusing on building relationships and providing the care or
coaching that truly makes a difference. Instead of getting lost in admin tasks, you can show up
as your best self for the people you serve.
Tech also makes it easier to track progress. In my medical practice, I can easily monitor patient
outcomes and adjust my approach based on data. In coaching, I track my clients’ progress and
tweak my methods if something isn’t working. It’s all about using information to help people
move forward.
By embracing these tools, I’m not only becoming more efficient—I’m also giving my patients and
clients a better experience. Fewer mistakes, less stress, and better results for everyone
involved.
The Future: Technology is Here to Stay
The world is moving fast, and technology is a huge part of that. Whether you’re in healthcare or
coaching, digital tools and systems are no longer optional—they’re the future. Those who resist
may find themselves falling behind, while those who embrace change will be more connected,
organized, and empowered.
If you’re still using old-school methods, it’s never too late to start making the shift. You don’t
have to change everything overnight—start small, maybe with one new tool or system. Whether
it’s a simple online scheduling platform or a full-fledged EHR system, there’s so much out there
that can help you improve your practice.
The important thing is finding what works best for you. Technology should support you, not
overwhelm you. The right systems can save time, reduce stress, and allow you to offer your
patients or clients the best possible care.
Looking back, embracing technology has been one of the best decisions I’ve made for my
practice. It’s allowed me to become more organized, efficient, and effective—and given me
more time to focus on the human side of what I do. If you want to take your practice to the next
level, I encourage you to embrace technology—it’s not just about making things easier; it’s
about offering better, more personalized support to the people who depend on you.
Comments